Product video support on sales channels

Modified on Thu, 4 Jul at 5:49 PM

Product videos are an essential component of effective sales strategies. All major sales channels work to add support for displaying videos in the product page gallery. With that, it's important to be aware of specific requirements and limitations for uploading product videos into each channel. 


Sales channels' video support:


ChannelSupported?Format RequirementsSetupMultiple videosComments
eBayYesMax size: 150MB
Max resolution: 1080p
Format: MP4


For detailed information, read eBay article.

Providing Video title and description required.

Enter the values on: Product page -> Commercial tab -> Video title / Video description fields
NoOnce your video is uploaded on eBay, it will be reviewed and posted to your listing within 48 hours.

Uploaded video will be placed in 2nd position in listing gallery
AmazonNo--NoIt can be uploaded directly on Amazon. 
EtsyYes

Max size: 100MB

Resolution: 500px-1080px

Duration: 3-15sec

Aspect ratio: 2:1 or 1:2


For detailed information, read Etsy article.


Videos hosted by Valigara or external storage are supported.

YouTube / Vimeo hosted videos aren't supported
No
Only one video is supported by Etsy.
WalmartNo--
No
-
ShopifyYes

Max size: 1GB

Resolution: up to 4K

Duration: up to 10min


For detailed information, read Shopify article
Define video position on Shopify account settings => Commercial tabYesYouTube, Vimeo videos are also supported by Shopify
WooCommerceNo--
No
Video can be sent as URL to custom attribute
BigCommerceNo
-
-No
Uploading product video support in our roadmap
FeedsYes
General Valigara Media format requirements
-YesFeed can contain all videos unified in 1 field, or separate fields (up to 10)
vSiteYesGeneral Valigara Media format requirements-YesAll 360-supported video formats are also supported on vSite







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