eBay common errors

Modified on Sun, 25 Feb 2024 at 05:47 PM

Cannot revise a Multi-SKU item when item level SKU is supplied.

Error:

Variation level SKU or Variation level SKU and ItemID should be supplied to revise a Multi-SKU item.

Reason:

When posting listing with product based variations on eBay - custom label is the same as product SKU

Solution:

Create custom field for eBay and map it to Custom Label

Duplicate VariationSpecifics trait value.

Error:

Duplicate VariationSpecifics trait value in the VariationSpecificsSet container

Reason:

This error can be triggered when particular values of the variations options in the Variation Specific fields are saved with a different capitalization or when two variation items contain the exact same value in a variation field.

Solution:

Make sure variation fields contain really different values (sometimes the issue can be raised if products with non whole sizes are imported to the whole type field - for example)

A DOCTYPE is not allowed in content

Error:

XML Parse error. XML Error Text: "A DOCTYPE is not allowed in content"

Reason:

This error is related to eBay description template script having "<A DOCTYPE>" Tag.

Solution:

Make sure that you don't have that tag in the beggining of your eBay description template before the start of the script (<html lang="en">
<head>)
to avoid this error.