Manage eBay Messages

Modified on Mon, 6 Apr, 2020 at 4:28 PM

   

Valigara allows managing communications with eBay buyers. Answer buyer questions directly in Valigara and see

all messages from multiple eBay accounts centralized in one place. To access them, go to:


  1. Reply to eBay messages
  2. Search in messages 
  3. Actions



Reply to eBay messages

  • Open a message
  • Click view on eBay to see the listing on eBay
  • Click view in Catalog to see the product in Valigara
  • Type your reply 
  • Click Select fileto upload an attachment
    • Clickfor multiple attachments
  • Send Message



Search in messages

  • Click Search Messages to expand options
  • Select criteria to filter messages (f.i. specific buyer, time-frame or messages from relevant eBay account etc.)


Actions

Archive older or set multiple messages as read or unread:

  • Select one or more messages
  • Click Archive, Mark as read or Mark as Unread


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