To import missing clients and/or orders from eBay, Amazon or Etsy:
- Go to Catalog > Products
- Click channel actions menu > Import Clients, Orders from eBay (Amazon/ Etsy / Shopify)
- In the account and import options pop-up select:
- When using one account, it is selected by default. Choose a specific account, if multiple accounts are set up
- Import Clients - check to create new clients in Clients List when the import runs
- Import Orders - check to import missing orders, previously imported orders will not be created as duplicates
- Date from, to - specify the time frame for the import process
- Click Yes and check results in the generated "Import Clients/Orders from external system" batch
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