HowTo create support ticket

We are here to help! We are happy to provide you with the required information, guide you to relevant articles, recommend workflows or help you solve the issue. There are several ways to create a support ticket:

• Via the Valigara Support Portal
• Via the Valigara interface

Via the Valigara support portal

To get into the Valigara support portal

1. Click the Question mark button in the top right tools section in Valigara 

• Or go directly to our support portal and save a bookmark in the browser

2. Log in or sign up for a support account

3. Click New Support Ticket to create the ticket

Via Valigara interface

Click on the Help iconin the Valigara interface

1. Use search keywords to find a related article
2. If you are unable to find an answer, click Contact us and create the ticket

Credentials for the support account can be different from those used to log into Valigara Please follow our Best practices when logging a support ticket to help us help you better!