Order statuses sync table

Modified on Mon, 17 Mar at 5:52 PM

TABLE OF CONTENTS

Amazon
BigCommerce
Bonanza
eBay
Etsy
Facebook
Fulfillment
Magento
Sears
Shein
ShipStation
Shopify
VCatalog
VSite/Vsite +/Prime
Walmart
WooCommerce

Amazon order statuses

Valigara order status	Sales channel status
Sent	tracking number set, status = shipped
Paid	PartiallyShipped, Unshipped
Incomplete	for all orders by default or status = Pending
Returned FBA	Return status = Completed
Returned FBM	Prior Refund Applied
Canceled	Canceled

BigCommerce order statuses

Valigara order status	Sales channel status
Sent	shipped,completed
Received	completed
Returned	Refunded
Incomplete	Incomplete,Pending or for any other status that system not processes
Canceled	Cancelled

Bonanza order statuses

Valigara order status	Sales channel status
Sent	shipped
Paid	completed
Waiting for customer	Proposed or if status empty/null
Incomplete	Active, InProcess or for any other status that system not processes
Canceled	Cancelled

eBay order statuses

Valigara order status	Sales channel status
Failed	Invalid
Sent	shipped or order has shipping time
Paid	has PaidTime
Incomplete	without paid time
Canceled	Canceled
Returned	ReturnClosedWithRefund ReturnEscalatedClosedWithRefund ReturnRequestClosedWithRefund ReturnShipped ReturnDelivered
Financial Status: Refunded	Partially Refunded: status=partially refunded Refunded: status=fully refunded

Etsy order statuses

Valigara order status	Sales channel status
Sent	has at shipment & client notification date
Paid	was_paid = true
Incomplete	no shipment & was_paid = false
Financial Status: Refunded	Partially Refunded: status=partially refunded Refunded: status=fully refunded
Canceled	Etsy is_dead mark

Facebook order statuses

Valigara order status	Sales channel status
Paid
Incomplete
Ordered

Fulfillment order statuses

Valigara order status	Sales channel status
Ready	Fulfillment – Tapuz
Sent to fulfillment	Fulfillment – all
Sent	Fulfillment – Custom

Magento order statuses

Valigara order status	Sales channel status
Ordered	Pending
Failed	Closed, Fraud
Paid	Complete, Processing
Waiting for customer	pending_payment,pending_paypal
Incomplete	paypal_reversed or for any other status that system not processes
Canceled	Canceled

Sears order statuses

Valigara order status	Sales channel status
Paid	Sears always

Shein order statuses

Valigara order status	Sales channel status
Ordered	Pending
Paid	Pending, paymentTime has a value
Ready	To Be Shipped
Sent	Shipped
Received	Delivered
Canceled	Customer Refunded

ShipStation order statuses

Valigara order status	Sales channel status
Ready	awaiting_payment
Failed	cancelled
Sent	shipped
Paid	on_hold

Shopify order statuses

Valigara order status	Sales channel status
Sent	financial_status = fulfilled,shipped
Received	closed_at <> empty
Paid	financial_status = paid
Incomplete	Shopify for orders that not met any other different status conditions
Returned	returnStatus = RETURNED
Canceled	cancelled_at not empty
Financial status: Refund	Partially Refunded: status=partially refunded Refunded: status=fully refunded

VCatalog order statuses

Valigara order status	Sales channel status
Paid
Submitted
Incomplete
Failed	Catalog (not Vsite) – paypal status = Expired,Voided, Denied, Failed
Ordered	creating order from client in manager UI

VSite/Vsite +/Prime order statuses

Valigara order status	Sales channel status
Paid	Order completed with on-site payment methods
Submitted
Incomplete	Order completed with the off-site payment
Ordered	creating order from client in manager UI

Walmart order statuses

Valigara order status	Sales channel status
Ordered	NOT: Acknowledged,Shipped,Cancelled or Refund
Ready	Acknowledged
Sent	Shipped
Returned	Refund
Canceled	Cancelled
Financial status: Refund	Partially Refunded: status=partially refunded Refunded: status=fully refunded

WooCommerce order statuses

Valigara order status	Sales channel status
Paid	Processing, payment_details.paid = true
Sent	Completed
Incomplete	Woocommerce for orders that not met any other different status conditions
Canceled	Cancelled
Financial status: Refund	Partially Refunded: status=partially refunded Refunded: status=fully refunded