Box (promotional) images

Box Images, also known as Promotional images, provide additional commercial or marketing information that is not directly related to the product itself. These images help improve the buyer experience, increase trust, and add extra value to the purchase.

Unlike standard product images, Box Images are designed to support branding, promotions and seasonal campaigns.

Examples include:

• Jewelry box images

• Promotional flyers or special offer inserts

• Jewelry appraisal or certificate examples (non-product-specific certificates)

• Ring sizing charts

• Jewelry care instructions

• Brand and value proposition infographics

• Branded packaging or showroom photos

• Seasonal or holiday-themed images

Because marketing campaigns and promotions change over time, Box Images may vary between Channels, Seasons or Occasions. For example, a Christmas-themed promotional image may differ from one used for Valentine’s Day or engagement-related products.

Valigara manages Box Images separately from regular product images, making it easy to update and maintain the most relevant promotional content across your catalog throughout the year.

TABLE OF CONTENTS

• Adding Box Images 
  • Adding Box Images to Products
  • Adding Box Images in the Product
• Removing Box Images from Products
  • Specific Box Images Only
  • All Box Images
• Managing Box Image Visibility
  • Global Settings
  • Product-Level Override
  • Multiple products Override
• Replacing Box Images in Bulk
• Setting Box Image Position on Channel
• Best Practices

Adding Box Images

To add box images:

• Go to Global Settings → Box Images

• Use boxes images as product images - if checked, box images are posted together with product images to channels
• Boxes images start position - Valigara pushes box images in the selected position between the product images. This can be overridden in the Commercial Settings of each specific channel. 
  • if you need to set several positions for box images, then do it with the comma (f.i. 3, 5, 7)
  • in case a product has less images than the box start position, box image will appear last, after product images
• Upload boxes images - select and upload one or more box image files

• Click "Save and Exit" to apply the changes

Adding Box Images to Products

To add images to products:

1. Go to Catalog →  Product Images

2. Select the relevant products

3. Click System Actions → Assign Box Images

In the “Assign Box Images” Popup you can now configure the Box Images assignment.

Available Options:

• Select one or multiple existing Box Images

• Click Add New to upload a new promotional image to the account

Enable Overwrite if you want to replace all existing Box Images with the newly selected ones. Click Yes to assign the selected Box Images to the chosen products.

.

Adding Box Images in the Product

You can also add Box Images straight to the Product. Go to the Media section and click "Add box Images". 

Removing Box Images from Products

Specific Box Images Only

To remove only selected promotional images:

1. Select the relevant products

2. Choose the Box Images you want to remove

3. Select Unassign Mode

4. Click Yes

Only the selected promotional images will be removed.

All Box Images

To remove all promotional images from a product:

1. Open Assign Box Images

2. Leave the image selection empty

3. Enable the Overwrite option

4. Click Yes

This will remove all currently assigned Box Images from the selected products.

Managing Box Image Visibility

You can control which promotional images are displayed on specific accounts and sales channels.

Global Settings

To configure global visibility settings:

Go to Global Settings → Box Images → Options

• Show in channels - check the channels the specific box image will automatically apply to
• Show on accounts - when using multiple stores (f.i. 2 eBay stores), check the specific accounts to use the box image in

Product-Level Override

If a specific product requires different settings than the global configuration:

1. Open the product

2. Click Options

3. Enable Override Global Settings

4. Configure the visibility settings as needed

This allows you to customize Box Image behavior for individual products.

Multiple products Override

• Go to Catalog →  Product Images

• Select the relevant products

• Choose the appropriate account or sales channel using the Channel Selector

  • Choose a specific sales channel

• Add the Box image you want. 

Replacing Box Images in Bulk

If you need to replace one promotional image with another across multiple products, channels, or accounts:

1. Go to Global Settings → Media → Box Images

2. Click Options → Replace

3. Select the image to replace and the new image

4. Save the changes

This feature allows quick bulk updates without manually editing individual products.

Setting Box Image Position on Channel

To configure the display position of Box Images for a specific account:

1. Go to Channels: Account Settings → Commercial

2. Adjust the Box Image position settings as needed

This controls where promotional images appear within the product image gallery for that account.

Best Practices For the best customer experience, keep promotional images: Relevant to the season or campaign Consistent with your branding Informative but visually clean Updated regularly across channels Limited to high-value marketing content Well-managed Box Images can improve product presentation, strengthen brand identity, and help increase buyer confidence. Also you can add or delete Box images in The Global Settings.